(1) What information do we collect?  We may collect, store and use the following kinds of personal information: (a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and search terms; (b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services. (c) Information that you provide to us for the purpose of registering with us (including your name and the names of other individuals you provide to us). (d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including placing comments or feedback on any section of this website); (e) any other information that you choose to send to us;

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(2) Cookies A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We do not use cookies on this website.

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(3) Using your personal information Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to: (a) Administer the website; (b) Improve your browsing experience by personalising the website; (c) Enable your use of the services available on the website; (d) Send to you goods purchased via the website, and supply to you services purchased via the website; (e) Send statements and invoices to you, and collect payments from you; (f) Send you general (non-marketing) commercial communications; (g) Send you email notifications which you have specifically requested; (h) send to you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications); (i) Deal with enquiries and complaints made by or about you relating to the website. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

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(4) Disclosures We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information: (a) To the extent that we are required to do so by law; (b) In connection with any legal proceedings or prospective legal proceedings; (c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); (d) To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and (e) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. Except as provided in this privacy policy, we will not provide your information to third parties.

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(5) International data transfers Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

 

(6) Security of your personal information We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on secure (password- and firewall- protected) computers and on secure services including but not limited to Google Documents and other related secure services such as Google Calendar and Google Mail. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential.

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(7) Policy amendments We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

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(8) Your rights You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to: (a) The payment of a fee (currently fixed at £10.00); and (b) The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

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(9) Third party websites The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

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(10)Updating information Please let us know if the personal information which we hold about you needs to be corrected or updated.

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(11) Contact If you have any questions regarding this privacy policy or our treatment of your personal information, please contact us by email to info@pandlvacuumservicing.co.uk